Welcome to Hungama World, the premier water amusement park in Patna, Bihar. We strive to provide our guests with a fun and memorable experience. To ensure clarity and transparency, we have outlined our Cancellation and Refund Policy below. Please read this policy carefully before purchasing tickets online.

1. General Policy

No Cancellation or Refund

Once tickets are purchased online, Hungama World does not offer any cancellation or refund under any circumstances. This policy applies to all types of tickets, including but not limited to general admission, group tickets, and special event tickets.

2. Exceptions

Extreme Weather Conditions

In the event of extreme weather conditions or natural disasters that necessitate the closure of Hungama World, tickets will be rescheduled for another date or refunds will be issued.

Park Closure

If Hungama World is closed on the date for which you have purchased tickets due to unforeseen circumstances, such as maintenance issues or governmental orders, you will be given the option to reschedule your visit or refunds will be provided.

3. Rescheduling

Process for Rescheduling

If rescheduling is applicable under the exceptions mentioned above, please contact our customer service team with your booking details by calling +91-707-099-2380/+91-707-099-2381. Our team will assist you in rescheduling your visit to a suitable date.

Time Frame for Rescheduling

Requests for rescheduling must be made within 2 days of the original ticket date. We will do our best to accommodate your preferred new date, but it is subject to availability.

4. Contact Information

For any queries or assistance regarding this policy, please reach out to our customer service team:

  • Phone: +91-707-099-2380/+91-707-099-2381
  • Address: Danapur Bihta Road, National Highway, Patna, Bihar 800111

5. Agreement

By purchasing tickets online, you acknowledge and agree to the terms and conditions outlined in this Cancellation and Refund Policy. It is your responsibility to review these terms before making a purchase.

We appreciate your understanding and cooperation. We look forward to welcoming you to Hungama World and ensuring you have a fantastic experience at our water amusement park.

Last Updated: May 25, 2024